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1. Parties
SANUSTA BİLİŞİM TEKNOLOJİLERİ ANONİM ŞİRKETİ, Sümer Mah. 2482/2 Sk. Skycity B Blok İş Merkezi No: 4/1, İç Kapı No: 39, 20020 Merkezefendi / Denizli, Türkiye; MERSIS 0744-1224-0610-0001; e-mail hello@sanusta.com. The other party is the registered natural or legal person (“Member”).
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2. Marketplace role
SANUSTA Market is an e-commerce intermediary: products are sold by approved vendors or by SANUSTA itself. Every product page names the seller; the sales contract is concluded between the Member and that seller.
SANUSTA collects payments on behalf of the seller and is jointly liable where the law provides so (e.g. refunds).
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3. Membership
- Members must be at least 18 and provide accurate data; business accounts are opened by an authorised person.
- Keep your password and two-factor methods secret; you are responsible for actions in your account.
- You can close your account at any time in your account settings or by writing to customer service; statutory retention duties remain.
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4. Acceptable use
- Use the site lawfully; automated bulk scraping, bypassing security measures and using other people's accounts are prohibited.
- Report unlawful content via the channel on the Contact page; reports are handled within 48 hours.
- SANUSTA may restrict accounts temporarily or permanently in case of violations.
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5. Reviews
Product and vendor reviews can only be written by members who bought the product and are subject to the review rules page.
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6. Intellectual property
Site design, software and the SANUSTA brand belong to SANUSTA; product content is the responsibility of the vendors.
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7. Personal data
Personal data is processed as described in the privacy notice. The notice is for information; consent-based processing is asked for separately and optionally.
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8. Changes
SANUSTA may change these terms; changes are announced on the site before they apply, important ones also by e-mail.
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9. Governing law
Turkish law applies. Consumer disputes go to the Consumer Arbitration Committees and Consumer Courts.